Just what is pastoral care? Providing spiritual and emotional care for youth and for their families is a major part of a youth leader’s job, but many youth workers don’t have specific training in this area. How do you have a pastoral conversation with youth group members and/or their families? Active listening skills can enhance your ability to care for youth and the stories they share. We will also consider questions about referral: how do you know when to speak to a pastor or recommend the assistance of a health care professional